Core details are sourced from this business's Google Business Profile (checked 2026-09-10).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
No public contact details listed.
Last verified 2026-09-10
As listed on Google.
The team consistently replies fast and handles lettings with care. Multiple reviewers praise their responsiveness and the local knowledge shown by staff. Lettings clients report smooth processes and attentive management, though some landlords have faced administrative delays with deposits and tenant transitions.
Most customers praise the mortgage advisory and lettings teams for their availability and clarity throughout the buying and renting process, especially first-time buyers guided through conveyancing step by step. A minority experienced dropped communication during sales transactions, notably when chain breakdowns or property status changes arrived too late. The contrast between responsive lettings staff and harder-to-reach sales teams appears in reviews spanning recent months.
Five-star reviews celebrate swift responses and knowledgeable staff who guide first-time buyers through applications smoothly. Several tenants report significant frustration with maintenance delays, poor communal upkeep, and rent collection while repairs go unaddressed for months or years. Communication barriers, rude office conduct, and disputed deposit refunds feature prominently in complaints. Prices start from 6% for full property management; lettings range from £625 pcm for one-bed flats to £1,550 for three-bedroom houses. The business holds a Propertymark Certificate and operates across Birmingham, Aston, Bilston, and surrounding areas, but tenant satisfaction appears split sharply between efficient letting transactions and long-term property management experience.
Last updated 2026-09-10