Privacy policy

Birmingham Estate Agent Guide is an independent directory of estate agent businesses in Birmingham, published by Midlands Estate Agents Guide. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.

What you share with us

The forms on this site (enquiries and quote requests) collect the details you type in: name, email address, phone number, your message, and any service or timing answers the form asks for. Each submission also carries the URL of the page it was sent from, plus traffic-source attribution such as the referring site and UTM parameters, so we know which page and channel the enquiry came through.

Who receives your enquiry

Your submission goes through our lead-capture processor, which delivers it to the estate agent business you enquired about and to the site operator. Those are the only recipients of a form submission.

What the site stores in your browser

We do not set tracking cookies of our own. The one thing the site stores client-side is session-scoped attribution data (referrer, landing page, UTM parameters) in sessionStorage, so that a form sent later in your visit records where you came from. It is first-party only and clears when the session ends.

Usage measurement

This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.

Third-party services

Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.

Information about listed businesses

The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.

Access, deletion, and retention

Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hellp@midlandsestateagents.com.