35 low data
Midlandwide
3.2(6)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential SalesCommercial PropertyLettings & Property Management
John Miller Estate & Letting Agents
Residential SalesCommercial PropertyNew Homes & DevelopmentsFirst-Time Buyer FriendlyFast Response / Responsive CommunicationLettings & Property Management
- Location
- West Bromwich
- Services
- Residential Sales, Commercial Property, New Homes & Developments
- Reviews
- 104
- Ranking
- #22 in Residential Sales
- Best for
- Landlords wanting active property management and quick tenant maintenance responses.
Core details are sourced from this business's Google Business Profile (checked 2026-09-10). Website-sourced details were fetched 2026-09-10.
What do customers say?
The team consistently replies fast and handles lettings with care. Multiple reviewers praise their responsiveness and the local knowledge shown by staff. Lettings clients report smooth processes and attentive management, though some landlords have faced administrative delays with deposits and tenant transitions.
Praised for
- responsive staff who answer calls quickly
- smooth lettings process
- professional team familiar with property management
- knowledgeable about local areas
responsive-communicationknowledgeable-stafffriendly-staffsmooth-completionlandlordsfirst-time-buyers
Best for: Landlords wanting active property management and quick tenant maintenance responses.
What stands out?
- quick response times on calls and queries
- long track record in lettings management
- staff noted for personal touch and patience
- open 7 days a week
How it compares
- Rated 4.4 against a 4.11 average across the 66 lettings & property management businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 56
Review volume 88
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Rating breakdown
5
87
4
2
3
0
2
1
1
14
Opening hours
- Monday
- 09:00-17:30
- Tuesday
- 09:00-17:30
- Wednesday
- 09:00-17:30
- Thursday
- 09:00-17:30
- Friday
- 09:00-17:30
- Saturday
- 09:00-14:00
- Sunday
- Closed
As listed on Google.
From their website
Services listed
Property salesLettingsProperty managementProperty valuation
Published prices
- Rental property
- 1,100 pcm
- Rental property
- 850 pcm
- Property for sale
- 290,000
- Property for sale
- 115,000 OIRO
- Property for sale
- 105,000
- Property for sale
- 220,000 OIRO
Credentials claimed:The Guild Of Property Professionals member, Propertymark member, Client Money Handling Member, CMP Certificate
Operating:over 40 years of combined experience
As published by the business on its own website; not independently verified.
Frequently asked questions
- How quickly does maintenance get sorted if something breaks?
- The team typically arrange maintenance within 2 days.
- Are you open on weekends?
- Yes, the business publishes opening hours for all 7 days of the week.
- What areas do you cover?
- The business serves West Bromwich, Birmingham, Bilston, Oldbury, Walsall Road, Stechford, and Deritend across the West Midlands.
Similar estate agents nearby
57
Samuel & Co Surveyors & Estate Agents
3.5(71)✓ Google-verifiedPublishes prices
Five-star reviews celebrate swift responses and knowledgeable staff who guide first-time buyers through applications smoothly. Several tenants report significant frustration with maintenance delays, poor communal upkeep, and rent collection while repairs go unaddressed for months or years. Communication barriers, rude office conduct, and disputed deposit refunds feature prominently in complaints. Prices start from 6% for full property management; lettings range from £625 pcm for one-bed flats to £1,550 for three-bedroom houses. The business holds a Propertymark Certificate and operates across Birmingham, Aston, Bilston, and surrounding areas, but tenant satisfaction appears split sharply between efficient letting transactions and long-term property management experience.
Residential SalesCommercial PropertyNew Homes & Developments
73
Paul Dubberley Estate Agents West Bromwich, High Street
4.3(237)✓ Google-verified
Most clients praise individual staff members for knowledge, patience, and genuine care in guiding them through sales and purchases. Several specifically mention first-time buyer support that turned a stressful process into a straightforward one, with staff taking time to explain options and staying available. However, recurring complaints centre on communication failures: ignored emails and calls, cancelled viewings with poor notice, and months of silence from the agency. Some reviewers report unprofessional in-office behaviour and concerns about confidentiality between branches. The gap between five-star and one-star experiences suggests inconsistency in service delivery.
Residential SalesFirst-Time Buyer FriendlyNew Homes & Developments