
Midlandwide
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.
The team consistently replies fast and handles lettings with care. Multiple reviewers praise their responsiveness and the local knowledge shown by staff. Lettings clients report smooth processes and attentive management, though some landlords have faced administrative delays with deposits and tenant transitions.
As listed on Google.
Credentials claimed:The Guild Of Property Professionals member, Propertymark member, Client Money Handling Member, CMP Certificate
Operating:over 40 years of combined experience
As published by the business on its own website; not independently verified.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Reviewers split sharply. Several praise the team for support through tenancies, viewings and paperwork, and describe staff as professional and quick to help. Other reviewers describe rude treatment, unanswered calls, and slow action on repairs and deposits. Positive comments focus on staff named in reviews who guided people through applications and viewings. Negative reviews raise property upkeep, an unexpected electricity bill, and a dispute over a holding deposit. Star ratings sit at 3.5 across 72 Google reviews.

Reviewers often describe staff who explain each step in plain terms, including first-time buyers who felt overwhelmed. Many say named staff kept them updated and answered every question, even small ones. Several reviewers praise help with lettings and mortgages, along with help getting a property sold or let. Others report slow replies, unanswered emails, and a rude attitude at the West Bromwich branch. Experiences vary a lot between staff members.
Last updated 2026-10-10