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Connells Estate Agents West Bromwich

Updated 2026-10-10 · 3,886 reviewed · 79 listed · Scored from 343 Google reviews · How we rank ›

4.4(343) 76 composite score See reviews on Google ✓ Google-verified
First-Time Buyer FriendlyResidential SalesLettings & Property ManagementNew Homes & DevelopmentsFast Response / Responsive CommunicationCommercial Property
Connells Estate Agents West Bromwich
Location
West Bromwich
Services
First-Time Buyer Friendly, Residential Sales, Lettings & Property Management
Reviews
343
Best for
people wanting a patient, step-by-step guide through buying or renting

Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.

What do customers say?

Most reviewers describe patient staff who explain each step and reply quickly to questions. Many say they felt supported through buying, renting or moving. A few reviewers were less happy. One seller said calls went unanswered and updates were thin, and another said a viewing was cancelled an hour before it was due. Overall, the feedback leans positive across the branch's recent reviews.

Praised for
  • patient, supportive staff
  • clear explanations of each step
  • keeps clients updated
  • quick replies to questions
friendly-staffknowledgeable-staffresponsive-communicationhelped-first-time-buyersgood-local-knowledgefirst-time-buyerstenantslandlordssellers
Best for: people wanting a patient, step-by-step guide through buying or renting

What stands out?

  • patient, supportive staff
  • clear explanation of each step
  • regular updates during the process
  • quick replies to questions

How it compares

  • Rated 4.4 against a 4.16 average across the 61 lettings & property management businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 59
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
274
4
20
3
7
2
5
1
37

Contact

Address
3, Astle Park, West Bromwich B70 8NS

Last verified 2026-10-10

Opening hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
09:00-14:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Residential salesProperty lettingsMortgage servicesHome conveyancingSurveys and valuationsWill writingNew homes salesShared ownership

Credentials claimed:Connells Residential registered in England and Wales under company number 1489613, VAT Registration Number 500 2481 05, Appointed representative of Connells Limited, Connells Limited authorised and regulated by the Financial Conduct Authority, Financial Services Register number 302221

Operating:over 80 years

As published by the business on its own website; not independently verified.

Enquire about Connells Estate Agents West Bromwich

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Frequently asked questions

Do they offer mortgage advice?
The website lists mortgage services. Reviewers mention a mortgage advisor helping with home purchases and insurance.
Which areas do they cover?
The website lists service areas including Carters Green, Swan Village, Hill Top, Black Lake, Harvills Hawthorn, Hately Heath, Great Bridge and Dudley Port.

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35 low data

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3.2(6)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Commercial PropertyResidential SalesLettings & Property Management

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Last updated 2026-10-10