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Samuel & Co Surveyors & Estate Agents

Updated 2026-10-10 · 3,886 reviewed · 79 listed · Scored from 72 Google reviews · How we rank ›

3.5(72) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential SalesCommercial PropertyLettings & Property ManagementNew Homes & DevelopmentsFast Response / Responsive CommunicationFirst-Time Buyer Friendly
Samuel & Co Surveyors & Estate Agents
Location
West Bromwich
Services
Residential Sales, Commercial Property, Lettings & Property Management
Reviews
72
Best for
Tenants wanting a hands-on letting process with named staff support

Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.

What do customers say?

Reviewers split sharply. Several praise the team for support through tenancies, viewings and paperwork, and describe staff as professional and quick to help. Other reviewers describe rude treatment, unanswered calls, and slow action on repairs and deposits.

Positive comments focus on staff named in reviews who guided people through applications and viewings. Negative reviews raise property upkeep, an unexpected electricity bill, and a dispute over a holding deposit. Star ratings sit at 3.5 across 72 Google reviews.

Praised for
  • supportive help through the tenancy process
  • professional and well spoken staff
  • quick, helpful handling of queries
  • smooth application and paperwork
friendly-staffknowledgeable-staffresponsive-communicationtenantslandlords
Best for: Tenants wanting a hands-on letting process with named staff support

What stands out?

  • Staff praised for supporting tenants through tenancy steps
  • Reviewers describe staff as professional and well spoken
  • Website lists Propertymark Certificate

How it compares

  • Rated 3.5 against a 4.21 average across the 66 residential sales businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 10
Review volume 81
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
3
3
2
2
1
1
24

Contact

Address
294-310 High St, West Bromwich B70 8EN
Open in Google Maps

Last verified 2026-10-10

Opening hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-15:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Landlord servicesLetting and property managementTenant findingRent collectionBlock managementCommercial lettingsProperty valuationTenancy agreements
Published prices
Full property management
from 6% including VAT
Studio apartment
£650 pcm
Two bedroom apartment
£795 pcm
One bedroom apartment
£695 pcm
One bedroom flat
£625 pcm
One bedroom property
£800 pcm

Credentials claimed:Propertymark Certificate

As published by the business on its own website; not independently verified.

Enquire about Samuel & Co Surveyors & Estate Agents

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Frequently asked questions

What does full property management cost?
The business's website lists full property management from 6% including VAT.
Which services does the business list?
Its website lists landlord services, letting and property management, tenant finding, rent collection, block management, commercial lettings, property valuation and deposit protection.

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Last updated 2026-10-10