Core details are sourced from this business's Google Business Profile (checked 2026-09-10).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
No public contact details listed.
Last verified 2026-09-10
As listed on Google.
Four recent one-star reviews cite a BBC report on withheld tenant deposits and landlord payments, with reviewers reporting lost money and broken promises. Older five-star reviews credit the team with fast sales and personal service, but current evidence suggests serious issues with lettings operations.
Staff at this agency consistently earn praise for warmth and quick replies; customers report feeling supported through sales and first purchases. Several reviewers highlight specific team members who took time to explain things and chase progress. Against this, a handful experienced serious problems: properties marketed as freehold turned out to have short leases during conveyancing, leading to withdrawn deals and legal costs. One buyer also reported missed calls and limited feedback on viewings over an 11-week period.
Reviewers consistently report quick property sales, regular updates, and swift responses from the team. The experience feels straightforward rather than stressful, with staff taking time to explain each step and follow up after viewings. Pricing is notably lower than competitors without loss of service quality. First-time buyers particularly praise the patience and availability shown throughout purchases. Staff handle both sales and lettings with close attention to detail, accompanied viewings, and honest feedback. Many reviewers mention returning for future transactions or recommending to friends, citing the combination of professional knowledge, genuine care for client interests, and a relaxed approach that sets them apart from other local agents.
Last updated 2026-09-10