Core details are sourced from this business's Google Business Profile (checked 2026-10-10).
Recent reviewers report positive experiences with attentive service and professional handling. Older complaints include serious allegations around property condition disclosure, deposit retention, and tenancy documentation that require caution.
Based on limited recent reviews, so treat this as low-confidence.
As listed on Google.
Most reviewers describe a helpful team that replies fast and keeps tenants and buyers informed. Several praise smooth move-ins and quick fixes to issues in the property. Two low-rated reviews raise fly-tipping on Shenstone Road, high rent, and rude staff. Those points are from a small number of reviewers.
Five-star reviewers highlight responsive staff members who guide tenants and landlords through lettings smoothly and offer consistent follow-up. Named team members earn repeated praise for patience and expertise. Concerns centre on maintenance delays spanning a year, deposit disputes without transparent explanations, and tension around tenant departures. Some report slow or absent responses to serious issues like leaks and broken windows.
Tenants report consistently quick responses to queries and fast repairs, with staff handling move-ins smoothly and taking care of maintenance requests. The team is described as professional and approachable, and properties are handed over clean and well-maintained.
Last updated 2026-10-10