Core details are sourced from this business's Google Business Profile (checked 2026-09-10). Website-sourced details were fetched 2026-09-10.
Tenants report consistently quick responses to queries and fast repairs, with staff handling move-ins smoothly and taking care of maintenance requests. The team is described as professional and approachable, and properties are handed over clean and well-maintained.
Last verified 2026-09-10
As published by the business on its own website; not independently verified.
Recent lettings experiences are positive, with tenants reporting responsive support and well-maintained homes. Earlier reviews raised serious concerns about deposit handling, data protection, and approval transparency that have not been addressed in current feedback.
Five-star reviewers highlight responsive staff members who guide tenants and landlords through lettings smoothly and offer consistent follow-up. Named team members earn repeated praise for patience and expertise. Concerns centre on maintenance delays spanning a year, deposit disputes without transparent explanations, and tension around tenant departures. Some report slow or absent responses to serious issues like leaks and broken windows.
Five-star reviews highlight consistent, friendly service over many years, with staff praised for solving problems. One-star reviews from several years ago describe poor staff interactions and disputed fee practices.
Last updated 2026-09-10