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JMS Estate Agents

Updated 2026-10-10 · 3,886 reviewed · 79 listed · Scored from 270 Google reviews · How we rank ›

4.6(270) 82 composite score See reviews on Google ✓ Google-verified
Residential SalesCommercial PropertyLettings & Property ManagementFirst-Time Buyer FriendlyFast Response / Responsive Communication
JMS Estate Agents
Location
Great Barr, Birmingham
Services
Residential Sales, Commercial Property, Lettings & Property Management
Reviews
270
Best for
People wanting a hands-on independent agent who keeps them updated

Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.

What do customers say?

Reviewers often describe the team as friendly, professional and easy to reach during a sale. Several say staff kept them informed at every stage, including when a management company or chain caused delays. Some clients who moved from larger chains say the independent approach felt more personal.

Named staff come up often, especially in sales and lettings follow-up. Reviewers mention help with repairs for rented flats, quick responses to emails about maintenance, and calm support through stressful house sales and a bereavement-related sale. A few note that replies can take a while when staff are busy.

Praised for
  • keeps clients updated through a sale
  • staff treat clients as people, not numbers
  • chases chains when others stall
  • helpful with lettings maintenance and repairs
friendly-staffresponsive-communicationgood-local-knowledgehelped-first-time-buyerslandlordstenantssellersfirst-time-buyers
Best for: People wanting a hands-on independent agent who keeps them updated

What stands out?

  • Clients say staff keep them updated
  • Independent team that reviewers say stays involved
  • Lettings clients mention quick repair handling

How it compares

  • Rated 4.6 against a 4.21 average across the 66 residential sales businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 71
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
232
4
12
3
3
2
2
1
21

Contact

Address
30 Newton Rd, Great Barr, Birmingham B43 6BW

Last verified 2026-10-10

Opening hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:00
Saturday
09:00-14:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Property searchBuyingSellingProperty valuationAuctions

Operating:since 2013

As published by the business on its own website; not independently verified.

Enquire about JMS Estate Agents

Your enquiry goes to the Birmingham Estate Agents Guide team, who will pass it to JMS Estate Agents. We only share your details with providers relevant to your request.

Frequently asked questions

Which areas does JMS cover?
Their website lists Great Barr, Erdington, Birmingham and the wider West Midlands as service areas.
Do they handle lettings as well as sales?
Yes. Reviewers describe managing rental properties, and the business's listed services include property search, buying, selling, valuations and auctions.

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Most reviewers describe a warm, steady service from start to finish. Many say staff kept them updated by phone, WhatsApp, or in person, and several praise the team for staying calm during stressful moves. A few reviews raise concerns about hard-to-reach staff and one missed viewing booking. Reviewers name individual staff for going the extra mile, especially with chain management and tight mortgage deadlines. Sales progressers are often mentioned for keeping things moving. Reviewers also mention the branch's handling of both house sales and first purchases, and the moving-day check-ins.

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The team lead a team reviewers describe as professional and genuinely local, with detailed knowledge of Birmingham's market. Buyers report feeling guided rather than pushed, kept informed at every stage, and supported through complex transactions. They handle lettings with equal speed, resolving tenant issues same-day and maintaining relationships with long-term overseas investors. Sales typically move quickly, though one reviewer noted months on a hard-to-sell property despite the team's full effort. Lettings tenants praise quick electrician callouts and rapid problem-solving. Multiple reviewers highlight transparent pricing, honest feedback on property value, and staff who make stressful processes manageable.

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Staff at this agency consistently earn praise for warmth and quick replies; customers report feeling supported through sales and first purchases. Several reviewers highlight specific team members who took time to explain things and chase progress. Against this, a handful experienced serious problems: properties marketed as freehold turned out to have short leases during conveyancing, leading to withdrawn deals and legal costs. One buyer also reported missed calls and limited feedback on viewings over an 11-week period.

Residential SalesLettings & Property ManagementNew Homes & Developments

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Last updated 2026-10-10