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Urban City Estates

Updated 2026-10-10 · 3,886 reviewed · 79 listed · Scored from 203 Google reviews · How we rank ›

4.5(203) 74 composite score See reviews on Google ✓ Google-verified
Fast Response / Responsive CommunicationFirst-Time Buyer FriendlyCommercial PropertyResidential SalesLettings & Property ManagementNew Homes & Developments
Urban City Estates
Location
Smethwick
Services
Fast Response / Responsive Communication, First-Time Buyer Friendly, Commercial Property
Reviews
203
Best for
Landlords wanting a managed portfolio with regular inspections and on-time rent.

Core details are sourced from this business's Google Business Profile (checked 2026-10-10).

What do customers say?

Reviewers split sharply on this Smethwick agency. Several long-term landlords say rent arrives on time and inspections happen regularly. Some tenants and buyers report polite, helpful staff, while others describe slow replies and rude phone handling.

Praised for
  • staff described as polite and professional
  • helpful with first-time purchases
  • long-term landlords report rent paid on time
  • regular property inspections for landlords
friendly-staffhelped-first-time-buyerslandlordsfirst-time-buyerstenants
Best for: Landlords wanting a managed portfolio with regular inspections and on-time rent.

What stands out?

  • Long-term landlords mention on-time rent payments
  • Reviewers praise polite, helpful staff
  • Buyers mention a supportive first home purchase

How it compares

  • Rated 4.5 against a 4.24 average across the 42 fast response / responsive communication businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 64
Review volume 100
Review recency 88
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
175
4
1
3
0
2
0
1
27

Contact

Address
104 High St, Smethwick B66 1AA

Last verified 2026-10-10

Opening hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Urban City Estates

Your enquiry goes to the Birmingham Estate Agents Guide team, who will pass it to Urban City Estates. We only share your details with providers relevant to your request.

Frequently asked questions

Does Urban City Estates manage rented properties?
Yes. A landlord reviewer says the agency manages their portfolio of 23 properties and carries out regular inspections.
Are they open at weekends?
Their Google listing shows opening hours for seven days a week.

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Fast Response / Responsive CommunicationFirst-Time Buyer FriendlyCommercial Property

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Last updated 2026-10-10