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Humberstones Homes

Updated 2026-09-10 · 3,836 reviewed · 114 listed · Scored from 447 Google reviews · How we rank ›

4.8(447) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Fast Response / Responsive CommunicationResidential SalesNew Homes & DevelopmentsFirst-Time Buyer FriendlyLettings & Property ManagementCommercial Property
Humberstones Homes
Location
Quinton, Birmingham
Services
Fast Response / Responsive Communication, Residential Sales, New Homes & Developments
Reviews
447
Ranking
#3 in Fast Response / Responsive Communication
Best for
tenants and landlords seeking long-term lettings with proactive property management; first-time buyers wanting guidance from initial viewing to completion

Core details are sourced from this business's Google Business Profile (checked 2026-09-10). Website-sourced details were fetched 2026-09-10.

What do customers say?

Reviewers consistently experience fast replies and a team that makes buying and renting feel personal rather than transactional. Staff like Kelly, the team, and the team are named repeatedly for putting tenants and buyers at ease. Inspections are conducted with genuine care; property management requests are typically actioned promptly. Long-term tenants praise seven years of reliable service.

The lettings side handles maintenance reports, viewings, and check-ins across Birmingham and surrounding areas. Buyers describe seamless handholding from first viewing through completion. Communication runs through WhatsApp and an online portal. One recent tenant flagged delayed repairs when multiple staff handled the same report, though the majority report swift resolution of problems raised.

Praised for
  • responsive and quick communication
  • friendly and approachable staff
  • professional and knowledgeable team
  • smooth and straightforward process
  • staff attentiveness to issues and requests
knowledgeable-staffresponsive-communicationfriendly-staffsmooth-completionreliable-viewingshelped-first-time-buyers
Best for: tenants and landlords seeking long-term lettings with proactive property management; first-time buyers wanting guidance from initial viewing to completion

What stands out?

  • named staff with specialist certifications (FNAEA, MARLA, ARLA Level 3)
  • responsive communication via WhatsApp and online portal
  • long-term tenants report 7+ years without issues
  • inspections and viewings conducted with genuine care for tenant/buyer comfort

How it compares

  • Rated 4.8 against a 4.22 average across the 43 fast response / responsive communication businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 84
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
415
4
11
3
3
2
0
1
18

Contact

Address
787 Hagley Rd W, Quinton, Birmingham B32 1AJ
Open in Google Maps

Last verified 2026-09-10

Opening hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-12:30
Sunday
Closed

As listed on Google.

From their website

Services listed
Buying properties for saleSelling propertiesLettings and rentalsProperty valuationsMortgage repayment calculatorStamp duty calculatorRental yield calculatorRent affordability calculator
Published prices
Holding deposit for tenancy
one week's rent
Tenancy deposit
5 weeks rent

Credentials claimed:MNAEA (Adam Wyn-Griffiths), MARLA (Adam Wyn-Griffiths), FNAEA (Ian King), MARLA (Ian King), ARLA Propertymark Level 3 (Ian King), Propertymark Client Money Protection Scheme member, The Property Ombudsman (TPO) member

As published by the business on its own website; not independently verified.

Enquire about Humberstones Homes

Your enquiry goes to the Birmingham Estate Agent Guide team, who will pass it to Humberstones Homes. We only share your details with providers relevant to your request.

Frequently asked questions

What areas do you cover for lettings and sales?
Humberstones serves Birmingham, Quinton, Oldbury, Halesowen, and Smethwick.
What deposits do you charge for a tenancy?
Holding deposit is one week's rent; tenancy deposit is 5 weeks' rent.
How can I contact the team about repairs or queries?
Tenants communicate via WhatsApp and the online portal.

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Last updated 2026-09-10