Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.
Reviewers mention friendly staff and clean, reliable cars, with weekly and short hires running smoothly for some. Several older and recent reviews describe slow replies and a disputed damage charge. Review evidence is limited, with 13 texts and no review of sales or lettings services.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-10-10
As listed on Google.
As published by the business on its own website; not independently verified.
Review evidence is limited and mixed. Older five-star reviews praised staff responsiveness during sales, but recent one-star complaints focus heavily on lettings failures: tenants not vetted, rent withheld from landlords, and poor communication throughout.
Reviewers say the team keeps them updated and explains each step clearly, from valuation to completion. Many describe the staff as professional, polite and supportive during sales and purchases. A few mention a long wait on one purchase, and one reviewer had a viewing cancelled at short notice. Ratings sit at 4.5 across 448 Google reviews.</summary> <parameter name="description">Innovate Estate Agents is a Google-verified estate agent in Oldbury. Its website lists residential sales and lettings, commercial sales and lettings, property management and new-home related services. The business states it was established in 2003.</description> <parameter name="seo_description">Innovate Estate Agents in Oldbury offers residential sales, lettings, property management and commercial property across the West Midlands. Rated 4.5 on Google.
Reviews split sharply. Some praise the team's friendliness and willingness to travel for help. Many others report late or missed viewings, poor communication, and serious complaints about the condition and management of rental properties.
Last updated 2026-10-10