Core details are sourced from this business's Google Business Profile (checked 2026-09-10).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-10
Long-standing tenants and landlords consistently praise staff availability and how quickly problems are fixed. Serious concerns emerge around deposit security, tenant protections, and willingness to hold tenants liable for property condition beyond normal wear and tear.
Staff like Katrina, Neha, and the team consistently go out of their way to find the right tenants or guide buyers through complex mortgages and purchases. Their approach is detail-focused: they follow up promptly, stick with difficult cases, and keep clients informed at each step. Lettings and mortgage services draw particular praise. First-time buyers report feeling reassured throughout the process, while landlords highlight reliable tenant placement. Long-term partnerships and repeat custom suggest clients trust the team's ability to handle both routine transactions and tricky scenarios.
Most tenants and buyers found the letting and purchase process straightforward and stress-free, with staff answering questions promptly and staying in close contact. Named team members, particularly in lettings and sales roles, earned repeated praise for patience, responsiveness, and taking time to listen to what customers needed. Eve, the team, and the team were each named as key contacts on transactions. Reviewers highlighted quick viewings arranged, properties secured without delays, and friendly support through paperwork and queries. Welcome packages and consistent follow-up stood out as touches that made moves feel less daunting.
Last updated 2026-09-10