Core details are sourced from this business's Google Business Profile (checked 2026-10-10). Website-sourced details were fetched 2026-09-10.
Reviewers describe the Oldbury team as quick to reply and easy to reach by phone or message. Many say staff kept them informed at each step, including during stressful moves. Several praise the friendly, professional approach of the team.
Lettings clients mention help finding tenants and rental homes, with staff described as efficient and approachable. Others mention sales and mortgage support, with one reviewer praising a fast sale and a swift completion. Named staff come up often in the praise.
As listed on Google.
Credentials claimed:FCA regulated (Connells Limited, Financial Services Register number 302221), Client Money Protection certificate
As published by the business on its own website; not independently verified.
Reviews split sharply. Some praise the team's friendliness and willingness to travel for help. Many others report late or missed viewings, poor communication, and serious complaints about the condition and management of rental properties.
Most recent reviewers describe friendly, helpful staff who explain the process clearly. Several praise quick answers during viewings, tenancy paperwork and moving in. Reviewers name individual team members for their help. A small number of reviews, including one 1-star review, report poor communication and rude treatment.
Most reviewers describe friendly, patient staff who explain storage options and the signing-up process clearly. Several praise the booking as quick and easy. Many say the site is clean and secure, with help on hand when needed. Some reviewers, however, report negative dealings with the site manager, and these are published alongside the positive feedback.
Last updated 2026-10-10